Broadloom Carpets

Speciality Rugs 

Upholstered Furniture

British Standards Inspections offer independent expert complaint investigations for all Textile Floor Coverings, Speciality Rugs and Upholstered Furniture including silks, art silks, velours and natural leathers (finished and unfinished examples).

British Standard Inspections offer a comprehensive range of investigations for the following complaints

(this list is not exhaustive).

  • Material type analysis and identification (including but not limited to Manmade Textiles and Fabrics, Wools, Cellulosic Fibres and Silks)

  • Fibre blend suitability

  • Cases of mis-selling

  • Onsite installation failures

  • Soiling and staining complaints

  • Protective treatment failures

  • Inappropriate cleaning related damages

  • Physical and chemistry-related damages

  • Biological and particulate contaminations

  • Mould and Mildew investigations

Onsite Complaint Inspections


British Standards Inspections offer a range of onsite complaint inspections.

These inspections are available for:


the end-user (private and commercial customers),

local authority trading standards offices,

and solicitors.

Our determinations are always supported by factual evidence.

Our reports have been instrumental in securing many thousands of pounds for our clients in indemnification settlements.

On the strength of our findings, most claims are typically resolved prior to the submission of County Court documentation and consequent proceedings.

Our reports are supported by factual evidence and as such are definitive. 

British Standards Inspections is currently operating with a 100% success rate.

A statistic that we are immensely proud of.

This success has been achieved by remaining truly professional and unquestionably independent in all aspects of our business.

All published reports and associated findings have withstood the most vigorous of examinations without any single aspect of our findings being successfully challenged.


British Standards Inspections offer full transparency.

Whether we are conducting a complaints investigation or offering advice through our consultation services we endeavour to make our clients aware at all times of any potential conflict of interest concerns. 

Aylesbury, Bath, Basingstoke, Bedford, Birmingham, Bracknell, Bristol, Cambridge, Chelmsford, Cheltenham, Coventry, Hemel Hempstead, Hereford, High Wycombe, Ilford, Kettering, Leicester, London (City of London), Greater London (Barnet, Camden, City of Westminster, Enfield, Hackney, Haringey, Islington, Kensington and Chelsea, Kensington W8, Chelsea SW3, Knightsbridge SW7, Lambeth, Notting Hill W1, Southwark, Tower Hamlets, Waltham Forest, West Brompton SW10), Luton, Maidenhead, Milton Keynes, Northampton, Peterborough, Reading, Salisbury, Slough, Stevenage, Stratford Upon Avon, Swindon, Uxbridge, Watford, Winchester, Wolverhampton, Worcester.

© 2019 by James O'Meara.